Our Services

Remote Sales

From Prospecting Calls to New Business. Find out how we can increase your sales efforts and bring you more revenue.

Shop Call Service

Put your team to the test! Let us help you find out your strengths and areas for improvement.

Sales Blitz

Ready, Set, Sell! See how we organize sales blitzes to increase leads for your facility!

SWOT Analysis

How well do you know your competition? Find out how we analyze your competition and put you on a plan for success to outperform them.

Training

Our Everybody Sells Approach Training is just what your hotel needs and have you covered in operations and sales.

Remote Sales: Client Concierge Hotel Sales Program

  • New Business Development We search for new business in all market segments.
  • Lead Response & RFP Completion Our team will answer your leads and create strong national account business cases.
  • System Analysis We will analyze all existing data and implement best practices.
  • Pre-Opening Services Experts at guiding you through the sales pre-opening process.
  • Sales & Operations Staff Training We can customize training to fit your needs.

Our service provides remote sales solutions customized specifically for each hotel that we support.

Whether you are looking for a temporary short-term solution due to turn-over or a leave of absence or a long-term solution to fill a vacant sales role, Client Concierge SMG will become an extension of your team.

Our model promotes operational efficiencies and controls overhead costs, providing an affordable, flexible solution for hotel owners.

Testimonials

Manish Patel

What can I say, Misty is awesome! She knows sales. She is so dedicated, passionate, and driven to bring in revenue. Misty and Client Concierge has established themselves as one of the most valued and trusted advisors and partners. I would not hesitate to recommend Client Concierge to any organization that requires the highest levels of sales performance. They have been nothing short of amazing!

Manish Patel
CHO

Tasha Livingston

Dina is a very knowledgeable, hard-working sales professional who I had the pleasure to work with during my career at Hilton Worldwide. Dina provided great value to hotel owners and hotel team members to ensure they were versed in sales goals, sales leads and RFP opportunities. She was definitely a go-to partner when the hotel team members and hotel owners I supported had sales support and solutions needs and/or questions. I would highly recommend Dina & Client Concierge to anyone looking for a true value add sales solutions partner.

Tasha Livingston

Director of Sales & Business Development

Lindsay Randolph

It has been our pleasure at the Candlewood Suites to work with Client Concierge on increasing our outside sales efforts within a strongly competitive and growing market. Our Regional Director of Sales has provided our General Manager and hotel team the support and expertise required to assist in positioning the hotel to capture its fair share of corporate and extended stay business. She has continually demonstrated the importance for a proactive sales approach while staying attentive to changing market demands. With her extensive background in sales, she was instrumental in assisting our General Manager in the 2020 Sales negotiations and pricing strategies. We look forward to continuing our working relationship with Client Concierge as we grow our 2020 extended stay business at the Candlewood Suites.

Lindsay Randolph

Regional Director of Operations

Tim Horan

Over the past several years I've worked with Dina on several assignments and she's always exceeded expectations. Her dedication to her clients, knowledge of hospitality sales and can-do attitude make Dina not only great at what she does, but it makes those around her even better. There's nothing we've thrown at her and her team that she hasn't been able to accomplish.

Tim Horan

VP of Sales & Marketing

Mike Barrett

After thoroughly vetting Client Concierge, they did not disappoint. From the initial kick-off call to their weekly sales productivity efforts, they have delivered great value to our organization and provided for a seamless integration with our on-property sales efforts.

Client Concierge RDOS’ bring to both independent and brand hotels market knowledge, systems expertise, targeted prospecting efforts and most importantly … results.

In a time where delivering top line revenue has never been so challenging, Client Concierge has proven to be a reliable and strategic partner focused on the goal of revenue generation.

Mike Barrett
Regional Director of Sales

Robin N Boze

It is a pleasure working with Misty from Client Concierge, I would not have made it through the MarRFP season without her! I am sales inept and she is a sales guru, her prospecting efforts were amazing. She found companies and information that we never thought of. She was always on top of her game, keeping up with groups, LNRs, and national sales. Misty is vital to production at my hotel with sales approach. If you are looking for someone to evaluate your current sales approach and enhance it, Client Concierge is the perfect fit for you.

Robin N Boze

General Manager

Some of Our Clients

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