Our Services
Customized Hotel Sales Solutions
Being in the hotel industry for an extended period has provided us with the expertise to understand that producing top-quality results involves many individuals. We tailor our support for each property and collaborate with each team to maximize returns. We begin with an audit of the existing sales efforts, identify how group, local account, and national account maintenance has been managed over the past six months to a year, and create an actionable plan to drive revenue into the property.
Property Sales
We work with hotels by either taking on the role of their Director of Sales (DOS) or Sales Manager or by assisting the existing sales team and efforts. Our team is highly experienced not only in branded hotels but also in navigating independent properties. Their talent comes with years of hotel experience in leadership sales roles as previous Directors and Regionals, enabling us to quickly hit the ground running.
We simplify the day-to-day tasks of Owners and General Managers (GMs) by handling all incoming group inquiries reactively, proactively soliciting new business, and negotiating local and global corporate rates on behalf of the hotel. We have worked with many hotel Owners and General Managers, and we consistently receive the same feedback: THANK YOU! This allows them to focus on operations, improve guest service scores, and ensure their teams have a leader who can address the latest challenges at the property.
Hotel Owners & Management Companies
Our company revolutionizes the way hotels hire their sales team. By pioneering a cost-effective approach to remote hotel sales, we partner directly with hotel owners and management companies to support all the hotels in their portfolio, helping them manage their bottom-line growth potential.
Whether we provide a short-term or long-term engagement, our objective is to fill temporary openings caused by turnover or a leave of absence by having one of our sales professionals take on the role while you interview candidates. We understand that finding and replacing someone can be time-consuming and exhausting. We make this process easier! Each sales professional ensures consistent communication and minimal downtime during the transition by responding to all inquiries within a four-business-hour window.
Brand Leadership
At Client Concierge, we have built a reputation with brand leaders as a preferred solution for franchisees looking to increase sales at their properties. We have successfully assisted in the sales efforts during the opening of dozens of hotels and are experts at each brand’s opening sales checklists. Our relationships with brand leaders make this process smoother and give us the leverage to efficiently tackle the many sales tasks necessary for a successful opening. Referrals are the best compliment, and there is no shortage of them with our brand relationships. We customize and implement pre-opening, conversion, and long-term sales solutions for each owner.
Are you in need of a customized sales support service not listed?
We would be happy to set up a consultation to discuss your needs and come up with a solution for you. If we cannot help, we are happy to provide you with a referral.
