Our Services
Customized Hotel Sales Solutions
Being in the hotel industry for as long as we have has given us the experience to know that there are many people involved in producing top-quality results. We customize our support for each property and work with each team to maximize returns. We start with an audit of what sales efforts have been in place, identify how group, local account and national account maintenance has been handled over the past 6-months to a year and create an actionable plan to begin driving revenue into the property.
Property Sales
We collaborate with hotels in taking on the role of their DOS or Sales Manager OR we can help by assisting the sales team and efforts that are currently in place. Our team is highly experienced not only in branded hotels but also navigating through hotel sales during the pandemic. Their talent comes packed with years of hotel experience in leadership sales roles as previous Directors & Regionals… so we can quickly hit the ground running!
We simplify the Owner/GM’s day to day tasks and save them time by reactively handling all incoming group inquiries, proactively soliciting for new business and negotiating their local and global corporate rates on behalf of the hotel. We have worked with many hotel Owners and General Managers and we consistently hear the same thing… THANK YOU! We allow them to focus on Operations by improving guest service scores and ensuring their teams have a leader who can dive into the latest “fire” going on at the property.
Hotel Owners & Management Companies
Our company changes the way hotels hire their sales team. Having pioneered this cost-effective approach of remote hotel sales, we partner directly with the hotel owners and management companies to support all of the hotels in their portfolio, helping them manage their bottom-line growth potential.
Whether we are providing a short-term or a long-term engagement, the objective is to fill these temporary openings caused by turn-over or a leave of absence by having one of our sales professionals take on the role while you interview candidates. We understand that finding and replacing someone can be very time-consuming and just plain exhausting. We make this process easier! Each sales professional understands that our goal is to minimize the risk of losing momentum and responds to all inquires within a 4 business hour window. They ensure consistent communication and little to no downtime during the transition.
Brand Leadership
At Client Concierge, we have built a reputation with brand leaders as a preferred solution for their franchisees who are looking to increase sales at their properties. We have successfully assisted in the sales efforts during the opening of dozens of hotels and are experts at each of the brand’s opening sales checklists. Having relationships with the brand leaders makes this process much smoother and gives us the leverage to efficiently tackle the many sales tasks necessary for a successful opening. Referrals are the best compliment and there is no shortage with our brand relationships. We customize and implement pre-opening, conversion and long-term sales solutions for each owner.
Are you in need of a customized sales support service not listed?
We would be happy to set up a consultation to discuss your needs and come up with a solution for you. If we cannot help, we are happy to provide you with a referral.
