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I have had the pleasure of working with Client Concierge and Dina for over 4 years. As the hospitality business has changed, Client Concierge helped us keep ahead of sales with a forward thinking approach. Not only did they assist with growing our top line revenues, but their reasonable pricing structure, helped us control cost. While I believed in the beginning this would be a short term partnership to help cut cost,
it ended up being a long term solution with a focus on present and future sales growth. Dina and her team have been a tremendous resource.

I highly recommend Client Concierge as a cost-effective solution for small hotel ownership companies. Their experienced sales executives offer expert knowledge and strategies to boost your hotel’s revenue. By outsourcing your sales efforts to Client Concierge, you can significantly reduce costs without compromising quality.

Becky Darling has been a fantastic sales agent to work with. She is professional, and attentive, and always makes sure our needs are met promptly. Becky’s clear and consistent communication makes the process so much easier for us.

Her dedication to ensuring a positive experience stands out, and we appreciate the effort she puts into her work. It’s been a pleasure working with her, and we look forward to continuing the partnership!

After working with a competitor, we found that the Client Concierge service was far superior in every aspect. Their off-site hotel sales support has been an invaluable asset, ensuring that every inquiry is handled with professionalism and care, allowing our team to focus on delivering exceptional guest experiences. The transition to working with their team was seamless, thanks to the expertise of Stephanie, Jacob, and Kim. Their deep industry knowledge, attention to detail, and commitment to client satisfaction have strengthened our relationships and significantly boosted our bookings. Most importantly, by leveraging their experience, we have been able to reduce our in-house sales payroll while increasing revenue, greatly improving our profitability. If you’re looking for a reliable, experienced, and cost-effective solution to enhance your hotel’s sales efforts, I highly recommend Client Concierge.

I have worked with Client Concierge and Dina Coventry, President, throughout the pandemic environment. An environment when even the strongest leaders of our industry gave pause to the uncertainty that universally befell us. I found her team to be competent, trustworthy and well-versed in the sales industry. For the first time, I could rest assured that the sales effort for my portfolio was being handled well with nuance and range. Client Concierge assisted my properties and I had total faith in the acumen of Dina’s team and the dispatch of their service. I maintained a strong relationship with the Client Concierge team throughout our time together and was pleased by not only the level of service and the reasonable cost of the service but also the specificity that my portfolio’s needs were address. I would recommend the services of Client Concierge to any hotelier.

After thoroughly vetting Client Concierge, they did not disappoint. From the initial kick-off call to their weekly sales productivity efforts, they have delivered great value to our organization and provided for a seamless integration with our on-property sales efforts.

Client Concierge RDOS’ bring to both independent and brand hotels market knowledge, systems expertise, targeted prospecting efforts and most importantly … results.

In a time where delivering top line revenue has never been so challenging, Client Concierge has proven to be a reliable and strategic partner focused on the goal of revenue generation.

Over the past several years I’ve worked with Dina on several assignments and she’s always exceeded expectations. Her dedication to her clients, knowledge of hospitality sales and can-do attitude make Dina not only great at what she does, but it makes those around her even better. There’s nothing we’ve thrown at her and her team that she hasn’t been able to accomplish.

It has been our pleasure at the Candlewood Suites to work with Client Concierge on increasing our outside sales efforts within a strongly competitive and growing market. Our Regional Director of Sales has provided our General Manager and hotel team the support and expertise required to assist in positioning the hotel to capture its fair share of corporate and extended stay business. She has continually demonstrated the importance for a proactive sales approach while staying attentive to changing market demands. With her extensive background in sales, she was instrumental in assisting our General Manager in the 2020 Sales negotiations and pricing strategies. We look forward to continuing our working relationship with Client Concierge as we grow our 2020 extended stay business at the Candlewood Suites.